Terms and Conditions

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Welcome to the website www.corehome.mx and all its divisions, subsidiaries, affiliates and Internet sites, which offer you access to the website and sell products under the terms and conditions established therein, please read these terms and conditions carefully before using the website www.corehome.mx, since by entering our site you confirm your understanding of them, if you do not accept these terms and conditions of use, you will not be able to use this site.

These terms and conditions regulate the use of the website www.corehome.mx of which Core Home SA de CV is the owner, which is a Variable Capital Limited Company with the following adress: Pila Seca 8 Zona Centro San Miguel de Allende, Gto . CP 37700 Mexico

 

Through its website www.corehome.mx it offers goods, offering its users and subscribers the possibility of its acquisition, due to the content and purpose of the website, people who want to benefit from its services must subscribe, which is done by filling out the registration form and following the steps that are subsequently You will be notified by email for such purposes, the condition of subscriber implies acceptance of the terms and conditions of use.

Once the registration form is completed, the site subscriber will receive an access password, the subscriber will be solely responsible for keeping the password provided and as well as other secure account identifiers, the account holder is fully responsible for all activities that occur under your password or account, on the other hand, you must notify us of any unauthorized use of your password or account, in no way, we will be responsible, directly or indirectly, for any loss or damage of any kind incurred as a result of the failure to comply with this condition.

 

Core Home SA de CV reserves the right to change, modify, add or delete parts of these terms and conditions of use at any time, the changes will be effective when they are published on the site www.corehome.mx, please check periodically updates to these terms and conditions of use, since you will have to accept the changes that are made in order to continue accessing the site and continue buying products.

 

 

SELLING POLICIES

 

PRICES

 

1. All prices are in US dollars and include I.V.A. They are subject to change without prior notice due to external factors: currency devaluations, drastic changes in the exchange rate, among others.

 

2. They include freight and packaging within the Mexican Republic in merchandise from US $ 200 to US $ 2,000, sales outside this price range and territory, will be quoted at the time.

 

3. Delivery times will be determined from receipt of payment confirmation and may vary for reasons beyond the control of the company. In the event of a fortuitous event, the company will inform the client if there should be a change in the expected delivery date.

 

4. All prices include only what is considered in their description.

 

5. Products made with natural materials could present color or texture variation.

 

6. In case of fortuitous events which cause the products not be delivered on time, Core Home will notify the Customer and the refund will be made in accordance with the time it takes for the insurance to cover the damage.

 

7. The Client will receive and sign in accordance at the time of delivery, from this moment, the Client has three working days to make a claim, in case the claim proceeds, Core Home will determine the amount to be reimbursed. Once the three-day period has ended, no claims will proceed.

 

 

BILLING

 

1. The Client must request the invoice of their purchase to the email store@corehome.mx and it will be the Client's responsibility to ensure that their data is correct.

 

2. The invoicing will be made exclusively within the month in which the payment was made, within a period of 10 days from the date of payment.

STORAGE

 

In the event that the Client requests pickup in store and does not collect the merchandise within 5 days after purchase, a storage charge will be generated.

 

 

REFUNDS

 

In the event that Core Home determines that a refund proceeds, and once the payment has been made, Core Home will not refund any type of commission that the payment generates and the Client must agree that mentioned commissions will be deducted from the amount of the corresponding refund.

 

 

USE OF THE WWW.COREHOME.MX SITE

 

To be able to use the site www.corehome.mx you must be 18 years of age or, where appropriate, be accessing under the supervision and consent of your parents or legal guardian, if applicable.

 

By accepting these terms and conditions we grant you a non-transferable and revocable license to use our site, by virtue of the terms and conditions described and accepted, for the purpose of purchasing items offered on our page.

 

The commercial use or the name for third parties are prohibited, except as expressly permitted in writing and previously, any violation of these terms and conditions will lead to the immediate revocation of the license granted in this section, without prior notice.

 

Certain services and the characteristics related to them, which may be available on the site www.corehome.mx, may require registration or subscription, if you decide to register or subscribe to any of these services or related functions, you agree to provide accurate and updated information about yourself, to quickly update that information if there is a change.

 

 

PROMOTIONS AND OFFERS

During the registration process, you agree to receive promotional emails from the website www.corehome.mx; however, you can later unsuscribe from such promotional emails by clicking the link at the bottom of any promotional email.

 

Also during the registration process you expressly authorize us to make calls by phone and send text messages for marketing purposes, however, at any time you have the power to revoke this consent by sending us an email to store@corehome.mx where you express your desire not to continue receiving phone calls or text messages by our marketing team.

 

The above in accordance with the Federal Law on Consumer Protection, as well as the Agreement establishing the rules of operation of the Public Registry of Consumers.

 

 

THE USER'S COMMUNICATIONS

 

Any communication you send to the website www.corehome.mx, including but not limited to, questions, criticisms, comments, suggestions will become our sole and exclusive property and will not be returned, unless there is a court order, also when you send comments or criticism to the site, you also grant us the right to use the senders name, in the framework of said review, comment, or any other content, finally, it is worth mentioning that you should not use a false email address, that is, pretend to be someone you are not.

 

Likewise, they will be our property and will not be returned unless a court order, the data that subscribers send to the website www.corehome.mx, to register various accounts in order to benefit from the promotions of new subscribers, such accounts will be canceled and unsubscribed immediately, any benefit or promotion that has been tried to redeem will be canceled and the subscriber who has tried to obtain the benefit, may be revoked the license that was granted at the time of subscription, proceeding to cancel any order of products that would have been made, without any responsibility on our part.

 

 

RESPONSIBILITY

 

There are cases in which a purchase order may not be processed due to unforseen circumstance or fortitous events, in this case www.corehome.mx, will immediately inform the client of the reason why it was not possible to process an order, refunding any amount charged to the subscriber, making it clear that in this process additional information can be requested to complete the refund process.

 

All the products offered on the website www.corehome.mx are subjected to availability and are offered to our subscribers while supplies last, so it may be the case that the same product may be purchased by several customers from and at the end of the sale process, it turns out that the product is no longer available because it has been sold out, even if it appears on the website www.corehome.mx, in this case the subscriber will be informed of such situation, proceeding to reimburse any amount paid for the product purchased if applicable or you will be notified of the inability to process the purchase order.

 

If derived from some of the assumptions contemplated in this section, or from other circumstances, we had to refund the subscriber any amount of money, this refund with the consent of the subscriber, may also be made through an electronic coupon for the total amount to be reimbursed, with the coupon, the subscriber can purchase products without category restriction or minimum purchase, this coupon will be valid for 6 months, if during this period the subscriber does not use it, they will expire.

 

Some products offered on the website www.corehome.mx, in addition to these terms and conditions, maybe subjected to particular conditions of sale, which may be consulted by the subscriber along with the description of the product, it is necessary that all subscribers verify the particular conditions of sale of these products, before making the purchase, in order to make sure of the terms, conditions and restrictions that may apply in a particular product.

 

Before purchasing the product, the subscriber must accept the particular conditions of sale, being the case that these general terms and conditions may be added, limited or modified depending on the corresponding particular conditions of sale of the product in question, In case of conflict or contradiction in these terms and conditions and the particular conditions of sale, the latter will prevail over the former, consequently, the

subscriber must carefully read in addition to these terms and conditions, the particular conditions of sale, the which will be understood accepted at the time that the subscriber proceeds to purchase the product.

 

All sales offers, communications, requests for information, among others, are made through the site www.corehome.mx, who will not be responsible for communications that are sent outside this site, also will not be responsible for cash deposits, transfers or payments by credit cards made by subscribers to accounts other than those authorized in the purchase of products, referring to the fact that no deposit requests are ever made to accounts of individuals.

 

 

DATA PROTECTION

 

The data provided by the client is protected in accordance with our Privacy Notice published at www.corehome.mx.

 

 

PRODUCT WARRANTY

 

The guarantee of the products will be provided directly by the manufacturers or distributors, the duration guarantees is issued and validated by the manufacturer or distributor of each product, so Core Home SA de CV does not assume any responsibility for to these guarantees and the subscriber agrees to contact the supplier or seller of the product in question directly to make the guarantee effective, no subscriber may request a broader guarantee than that the one indicated.

 

Core Home SA de CV will not be responsible for the guarantees granted by the manufacturers or distributors of the products, but will carry out all the actions aimed at providing the subscribers who request it, the contact details of the manufacturer or distributor.

 

Some products have a guarantee that will be provided directly by Core Home SA de CV, the particular terms and conditions, as well as the temporality of these, will be announced to subscribers upon request, together with the description of the products that apply to such guarantees.

 

 

APPLICABLE LAW AND JURISDICTION

 

For the interpretation and compliance with these terms and conditions, the parties submit to the jurisdiction of the courts of Mexico City, waiving expressly to any other jurisdiction that may correspond to them by reason of their present or future addresses.

 

By using www.corehome.mx, you accept all the terms and conditions of sale, as well as the regular update of its services. We recommend you regularly consult this page to take into account any modification of the conditions of sale.

 

Core Home SA de CV is committed to providing the best products that meet our quality standards, as well as meeting the highest security in data protection and related applicable regulatory requirements, we are not responsible for damages resulting from misuse .

 

 

ADVERTISING

 

All products are subject to availability. The product images are illustrative. These laws cover all publications made in all media.

 

 

PROMOTIONS

 

All promotions are not cumulative with other promotions. Apply until stock lasts and are restricted to one per person.

 

 

COUPONS

 

The use of coupons is personal, only one coupon per user. Each coupon may have particular restrictions that will be communicated in it.

 

 

PAYMENTS

 

Payments within www.corehome.mx will be made through the platform https://conekta.com

 

 

CONTACT

San Miguel de Allende Pila Seca 8

Zona Centro
CP 37700 San Miguel de Allende, Gto.

Tel. 415 150 0186

 

Mexico City
Plaza Zentrika
Lateral Autopista México - Toluca 1235

Lomas de Santa Fe
Cuajimalpa de Morelos,
CP 01219 Ciudad de México
Tel. 55 5292 36 40

JULY 15, 2020

San Miguel de Allende

Pila Seca 8

Zona Centro

37700 San Miguel de Allende,

Gto.

Tel. 415 150 0186

Mexico City

Plaza Zéntrika

Lateral Autopista México - Toluca 1235

Lomas de Santa Fe

Cuajimalpa de Morelos,

Ciudad de México

​México 01219

Tel. 55 5292 36 40

Core Home Policies

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©Core - 2020